Terms of Use and Privacy Information

TERMS OF USE/PRIVACY INFORMATION

TERMS AND CONDITION OF USE

MERCEDES-BENZ FINANCIAL SERVICES USA LLC TERMS AND CONDITIONS OF USE FOR THE DAIMLER-TRUCKFINANCIAL.COM INTERNET SITE PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY

MERCEDES-BENZ FINANCIAL SERVICES USA LLC ("WE", "OUR", "US") PROVIDES THE DAIMLER-TRUCKFINANCIAL.COM INTERNET SITE DOMAIN NAME AND ALL MATERIALS LOCATED AT AND UNDER THAT DOMAIN NAME (COLLECTIVELY, THIS "SITE") AND ANY OF OUR SERVICES AVAILABLE ON THAT SITE (WHICH COLLECTIVELY WITH THIS SITE ARE REFERRED TO AS THE "SERVICES") TO YOU AS THE USER OF THE SITE, SUBJECT TO EACH AND EVERY OF THE FOLLOWING TERMS AND CONDITIONS (COLLECTIVELY, THIS "AGREEMENT"). BY ACCESSING, VIEWING, USING OR IN ANY WAY MANIPULATING THE INFORMATION OR SERVICES PROVIDED AT OR UNDER THIS SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO ABIDE BY THIS AGREEMENT, DO NOT USE THE SITE AND DO NOT TAKE ADVANTAGE OF ANY OF THE SERVICES.

1. LIMITED USE

LICENSE SUBJECT TO THE TERMS AND CONDITIONS SET FORTH IN THIS AGREEMENT, MERCEDES-BENZ FINANCIAL SERVICES USA LLC GRANTS YOU A NON-EXCLUSIVE, REVOCABLE, NON-TRANSFERABLE, LIMITED RIGHT TO ACCESS, USE, AND DISPLAY THIS SITE AND THE SERVICES. YOU ARE AUTHORIZED TO VIEW AND UTILIZE THE SITE AND THE SERVICES ONLY FOR YOUR PERSONAL, NON-COMMERCIAL USE. YOU MUST RETAIN, ON ALL COPIES OR DISPLAYS OF THE SITE AND THE SERVICES, ALL COPYRIGHT AND OTHER PROPRIETARY NOTICES CONTAINED IN THE SITE OR SERVICES. YOU ARE ALSO GRANTED A LIMITED, REVOCABLE, AND NONEXCLUSIVE RIGHT TO CREATE A HYPERLINK TO ANY PAGE OF THE SITE PROVIDED THE LINK DOES NOT PORTRAY MERCEDES-BENZ FINANCIAL SERVICES USA LLC, ITS AFFILIATES, OR THEIR PRODUCTS OR SERVICES IN A FALSE, MISLEADING, DEROGATORY, OR OTHERWISE OFFENSIVE MANNER. YOU MAY NOT USE ANY TRADEMARK OR OTHER COPYRIGHTED MATERIAL AS PART OF THE LINK WITHOUT MERCEDES-BENZ FINANCIAL SERVICES USA LLC'S EXPRESS WRITTEN PERMISSION. YOU MAY NOT FRAME OR UTILIZE FRAMING TECHNIQUES TO ENCLOSE ANY TRADEMARKS OR OTHER COPYRIGHTED MATERIAL WITHOUT MERCEDES-BENZ FINANCIAL SERVICES USA LLC'S EXPRESS WRITTEN CONSENT. YOU MAY NOT USE ANY META TAGS OR ANY OTHER HIDDEN TEXT UTILIZING THE TRADEMARKS AND OTHER COPYRIGHTED MATERIAL WITHOUT MERCEDES-BENZ FINANCIAL SERVICES USA LLC'S EXPRESS WRITTEN PERMISSION. YOU AGREE TO ABIDE BY ANY OTHER TERM OR CONDITION CONTAINED ON OR ADDED TO THE SITE OR SERVICES, AS MAY BE SUPPLEMENTED FROM TIME TO TIME.

MERCEDES-BENZ FINANCIAL SERVICES USA LLC HAS ESTABLISHED THIS SITE AND THE SERVICES TO PROVIDE INFORMATION TO USERS REGARDING PRODUCTS OFFERED BY MERCEDES-BENZ FINANCIAL SERVICES USA LLC AND ITS AFFILIATES. AS A TERM AND CONDITION OF USE OF THIS SITE AND THE SERVICES, YOU AGREE THAT YOU WILL NOT USE THIS SITE OR THE SERVICES TO: (I) MISAPPROPRIATE THE INTELLECTUAL PROPERTY RIGHTS OF MERCEDES-BENZ FINANCIAL SERVICES USA LLC OR ITS AFFILIATES; (II) ATTEMPT TO DEFACE, MODIFY OR MANIPULATE THIS SITE OR EMPLOY ANY TACTIC TO DEFEAT OR EVADE ANY SECURITY FEATURE EMPLOYED ON THE SITE; (III) MISAPPROPRIATE THE IDENTITY OF, OR OBTAIN ANY PERSONAL INFORMATION ABOUT ANY OTHER USER OF THE SITE OR SERVICES, OR ANY CUSTOMER, VENDOR, DEALER, OR EMPLOYEE OF MERCEDES-BENZ FINANCIAL SERVICES USA LLC; AND (IV) MODIFY, ERASE OR DAMAGE ANY INFORMATION CONTAINED ON THE SITE OR ANY COMPUTER HARDWARE OR INFORMATION STORAGE DEVICE OWNED OR USED BY MERCEDES-BENZ FINANCIAL SERVICES USA LLC. AS AN ADDITIONAL TERM AND CONDITION OF USE OF THE SITE AND SERVICES, YOU AGREE TO NOT USE ANY PROCESS, RESEARCH METHOD OR TACTIC TO RECREATE OR REPLICATE THE FEATURES, FUNCTIONS, OR DESIGN OF THE SITE OR SERVICES THROUGH REVERSE ENGINEERING.

THE INFORMATION CONTAINED ON THIS SITE IS PROVIDED SOLELY FOR GENERAL INFORMATIONAL PURPOSES AND IS NOT INTENDED TO BE A SOLICITATION OR AN OFFER TO SELL IN CONNECTION WITH ANY PRODUCT OR SERVICE, NOR IS THE INFORMATION A COMPLETE DESCRIPTION OF ALL TERMS, CONDITIONS AND EXCLUSIONS APPLICABLE TO THE PRODUCTS AND SERVICES DESCRIBED.

2. COPYRIGHTS AND TRADEMARKS

COPYRIGHT 2013 MERCEDES-BENZ FINANCIAL SERVICES USA LLC. ALL RIGHTS RESERVED. THE TEXT, IMAGES, GRAPHICS, SOUND FILES, ANIMATION FILES, VIDEO FILES, BUTTON ICONS, DIGITAL DOWNLOADS, DATA COMPILATIONS, AND THEIR ARRANGEMENT ON MERCEDES-BENZ FINANCIAL SERVICES USA LLC INTERNET SITES ARE ALL SUBJECT TO UNITED STATES AND INTERNATIONAL COPYRIGHT LAWS AND OTHER INTELLECTUAL PROPERTY PROTECTION, AND ARE THE PROPERTY OF MERCEDES-BENZ FINANCIAL SERVICES USA LLC OR ITS AFFILIATES. THESE OBJECTS MAY NOT BE COPIED FOR COMMERCIAL USE OR DISTRIBUTION, NOR MAY THESE OBJECTS BE MODIFIED OR REPOSTED TO OTHER SITES. SOME MERCEDES-BENZ FINANCIAL SERVICES USA LLC INTERNET SITES ALSO CONTAIN IMAGES THAT ARE SUBJECT TO THE COPYRIGHT RIGHTS OF THEIR AFFILIATES AND PROVIDERS.

UNLESS OTHERWISE INDICATED, ALL MARKS DISPLAYED ON MERCEDES-BENZ FINANCIAL SERVICES USA LLC INTERNET SITES ARE SUBJECT TO THE TRADEMARK RIGHTS OF MERCEDES-BENZ FINANCIAL SERVICES USA LLC OR AN AFFILIATE, THEIR MODEL NAMEPLATES, AND THEIR CORPORATE LOGOS AND EMBLEMS.

3. LINKING TO OTHER SITES

A. LINKS FROM DAIMLER-TRUCKFINANCIAL.COM

THIS SITE MAY PROVIDE LINKS TO ACCESS OTHER INTERNET SITES; THESE SITES ARE NOT MAINTAINED OR CONTROLLED BY MERCEDES-BENZ FINANCIAL SERVICES USA LLC. ADDITIONALLY, THIS SITE MAY PROVIDE ACCESS TO INTERNET SITES OF OTHER ENTITIES AFFILIATED WITH MERCEDES-BENZ FINANCIAL SERVICES USA LLC. MERCEDES-BENZ FINANCIAL SERVICES USA LLC IS NOT RESPONSIBLE FOR THE CONTENT OF THOSE SITES. IN ADDITION TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOUR USE OF ANY INTERNET SITE NOT UNDER THE DOMAIN NAME DAIMLER-TRUCKFINANCIAL.COM WILL BE SUBJECT TO THE TERMS AND CONDITIONS POSTED ON THAT INTERNET SITE. IF YOU DECIDE TO VISIT ANY LINKED SITE, YOU DO SO AT YOUR OWN RISK AND IT IS YOUR RESPONSIBILITY TO TAKE ALL PROTECTIVE MEASURES TO GUARD AGAINST VIRUSES OR OTHER DESTRUCTIVE DEVICES, PROGRAMS, ETC. MERCEDES-BENZ FINANCIAL SERVICES USA LLC MAKES NO WARRANTY OR REPRESENTATION REGARDING, NOR ENDORSES, ANY LINKED INTERNET SITES OR THE INFORMATION APPEARING THEREON OR ANY OF THE PRODUCTS OR SERVICES DESCRIBED THEREON.

B. LINKS TO DAIMLER-TRUCKFINANCIAL.COM

ALL LINKS TO THIS SITE MUST BE APPROVED IN WRITING BY MERCEDES-BENZ FINANCIAL SERVICES USA LLC, EXCEPT THAT MERCEDES-BENZ FINANCIAL SERVICES USA LLC CONSENTS TO LINKS IN WHICH: (I) THE LINK IS A TEXT-ONLY LINK CONTAINING ONLY THE NAME "F AND I PRO"; (II) THE LINK "POINTS" ONLY TO WWW.DAIMLER-TRUCKFINANCIAL.COM AND NOT TO DEEPER PAGES; (III) THE LINK, WHEN ACTIVATED BY A USER, DISPLAYS THAT PAGE FULL-SCREEN IN A FULLY OPERABLE AND NAVIGABLE BROWSER WINDOW AND NOT WITHIN A "FRAME" ON THE LINKED INTERNET SITE; AND (IV) THE APPEARANCE, POSITION, AND OTHER ASPECTS OF THE LINK MAY NEITHER CREATE THE FALSE APPEARANCE THAT AN ENTITY OR ITS ACTIVITIES OR PRODUCTS ARE ASSOCIATED WITH OR SPONSORED BY MERCEDES-BENZ FINANCIAL SERVICES USA LLC OR ITS AFFILIATES NOR BE SUCH AS TO DAMAGE OR DILUTE THE GOODWILL ASSOCIATED WITH THE TRADE NAMES, BRAND IDENTITIES, AND TRADEMARKS OF MERCEDES-BENZ FINANCIAL SERVICES USA LLC OR ITS AFFILIATES. MERCEDES-BENZ FINANCIAL SERVICES USA LLC RESERVES THE RIGHT TO REVOKE THIS CONSENT TO LINK AT ANY TIME IN ITS SOLE DISCRETION.

4. ARBITRATION

THE FOLLOWING ARBITRATION PROVISIONS SIGNIFICANTLY AFFECT YOUR RIGHTS IN ANY DISPUTE WITH US. PLEASE READ THE FOLLOWING DISCLOSURES AND THE ARBITRATION PROVISION THAT FOLLOWS CAREFULLY BEFORE YOU ACCESS ANY OTHER PART OF THIS SITE OR UTILIZE ANY OF THE SERVICES.

A. IF EITHER YOU OR WE CHOOSE, ANY DISPUTE BETWEEN YOU AND US WILL BE DECIDED BY ARBITRATION AND NOT IN COURT.

B. IF SUCH DISPUTE IS ARBITRATED, YOU AND WE WILL GIVE UP THE RIGHT TO A TRIAL BY A COURT OR A JURY TRIAL.

C. YOU AGREE TO GIVE UP ANY RIGHT YOU MAY HAVE TO BRING A CLASS-ACTION LAWSUIT OR CLASS ARBITRATION, OR TO PARTICIPATE IN EITHER AS A CLAIMANT, AND YOU AGREE TO GIVE UP ANY RIGHT YOU MAY HAVE TO CONSOLIDATE YOUR ARBITRATION WITH THE ARBITRATION OF OTHERS.

D. THE INFORMATION THAT CAN BE OBTAINED IN DISCOVERY FROM EACH OTHER OR FROM THIRD PERSONS IN ARBITRATION IS GENERALLY MORE LIMITED THAN IN A LAWSUIT

E. OTHER RIGHTS THAT YOU AND/OR WE WOULD HAVE IN COURT MAY NOT BE AVAILABLE IN ARBITRATION.

F. ANY CLAIM OR DISPUTE, WHETHER IN CONTRACT, TORT OR OTHERWISE (INCLUDING ANY DISPUTE OVER THE INTERPRETATION, SCOPE, OR VALIDITY OF THIS AGREEMENT, ARBITRATION SECTION OR THE ARBITRABILITY OF ANY ISSUE), BETWEEN YOU AND US OR ANY OF OUR EMPLOYEES, AGENTS, SUCCESSORS OR ASSIGNS, WHICH ARISES OUT OF OR RELATES TO THIS AGREEMENT OR ANY RESULTING TRANSACTION OR RELATIONSHIP ARISING OUT OF THIS AGREEMENT SHALL, AT THE ELECTION OF EITHER YOU OR US, OR OUR SUCCESSOR OR ASSIGNS, BE RESOLVED BY A NEUTRAL, BINDING ARBITRATION AND NOT BY A COURT ACTION. ANY CLAIM OR DISPUTE IS TO BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION. WHOEVER FIRST DEMANDS ARBITRATION MAY CHOOSE TO PROCEED UNDER THE APPLICABLE RULES OF THE AMERICAN ARBITRATION ASSOCIATION, OR ITS SUCCESSOR, WHICH MAY BE OBTAINED BY MAIL FROM THE AMERICAN ARBITRATION ASSOCIATION, 1633 BROADWAY, 10TH FLOOR, NEW YORK, NEW YORK 10019 (WWW.ADR.ORG), OR ANY OTHER ORGANIZATION THAT YOU CHOOSE SUBJECT TO OUR APPROVAL.

G. WHICHEVER RULES ARE CHOSEN, THE ARBITRATOR SHALL BE AN ATTORNEY OR RETIRED JUDGE AND SHALL BE SELECTED IN ACCORDANCE WITH THE APPLICABLE RULES. THE ARBITRATOR SHALL APPLY THE LAW IN DECIDING THE DISPUTE. UNLESS THE RULES REQUIRE OTHERWISE, THE ARBITRATION AWARD SHALL BE ISSUED WITHOUT A WRITTEN OPINION. THE ARBITRATION HEARING SHALL BE CONDUCTED IN THE FEDERAL DISTRICT IN WHICH YOU RESIDE. IF YOU DEMAND ARBITRATION FIRST, YOU WILL PAY THE CLAIMANT'S INITIAL ARBITRATION FILING FEES OR CASE MANAGEMENT FEES REQUIRED BY THE APPLICABLE RULES UP TO $125, AND WE WILL PAY ANY ADDITIONAL INITIAL FILING FEE OR CASE MANAGEMENT FEE. WE WILL PAY THE WHOLE FILING FEE OR CASE MANAGEMENT FEE IF WE DEMAND ARBITRATION FIRST. WE WILL PAY THE ARBITRATION COSTS AND FEES FOR THE FIRST DAY OF ARBITRATION, UP TO A MAXIMUM OF EIGHT HOURS. THE ARBITRATOR SHALL DECIDE WHO SHALL PAY ANY ADDITIONAL COSTS AND FEES. NOTHING IN THIS PARAGRAPH SHALL PREVENT YOU FROM REQUESTING THAT THE APPLICABLE ARBITRATION ENTITY REDUCE OR WAIVE YOUR FEES, OR THAT WE VOLUNTARILY PAY AN ADDITIONAL SHARE OF SAID FEES, BASED UPON YOUR FINANCIAL CIRCUMSTANCES OR THE NATURE OF YOUR CLAIM.

H. THIS AGREEMENT EVIDENCES A TRANSACTION INVOLVING INTERSTATE COMMERCE. ANY ARBITRATION UNDER THIS AGREEMENT SHALL BE GOVERNED BY THE FEDERAL ARBITRATION ACT (9 USC 1, ET SEQ.). JUDGMENT UPON THE AWARD RENDERED MAY BE ENTERED IN ANY COURT HAVING JURISDICTION.

I. NOTWITHSTANDING THIS PROVISION AND AS PROVIDED FOR IN ANY INSTALLMENT SALE CONTRACT OR LEASE AGREEMENT, BOTH YOU AND MERCEDES-BENZ FINANCIAL SERVICES USA LLC AND MERCEDES-BENZ FINANCIAL SERVICES USA LLC'S SUCCESSORS AND ASSIGNEES RETAIN THE RIGHT TO EXERCISE SELF-HELP REMEDIES AND TO SEEK PROVISIONAL REMEDIES FROM A COURT, PENDING FINAL DETERMINATION OF THE DISPUTE BY THE ARBITRATOR. NEITHER YOU NOR WE WAIVE THE RIGHT TO ARBITRATE BY EXERCISING SELF-HELP REMEDIES, FILING SUIT, OR SEEKING OR OBTAINING PROVISIONAL REMEDIES FROM A COURT.

J. . IF ANY CLAUSE WITHIN THIS ARBITRATION SECTION, OTHER THAN CLAUSE C OR ANY SIMILAR PROVISION DEALING WITH CLASS ACTION, CLASS ARBITRATION OR CONSOLIDATION, IS FOUND TO BE ILLEGAL OR UNENFORCEABLE, THAT CLAUSE WILL BE SEVERED FROM THIS ARBITRATION SECTION, AND THE REMAINDER OF THIS ARBITRATION SECTION WILL BE GIVEN FULL FORCE AND EFFECT. IF ANY PART OF CLAUSE C OR ANY SIMILAR PROVISION DEALING WITH CLASS ACTION, CLASS ARBITRATION OR CONSOLIDATION IS FOUND TO BE ILLEGAL OR UNENFORCEABLE, THEN THIS ENTIRE ARBITRATION SECTION WILL BE SEVERED AND THE REMAINING PROVISIONS OF THIS AGREEMENT SHALL BE GIVEN FULL FORCE AND EFFECT AS IF THE ARBITRATION SECTION OF THIS CONTRACT HAD NOT BEEN INCLUDED IN THIS AGREEMENT.

5. NO WARRANTIES

ALL INFORMATION CONTAINED IN THIS SITE AND THE SERVICES IS INTENDED FOR THE UNITED STATES MARKET ONLY. THE ACCURACY OF THIS INFORMATION CANNOT BE GUARANTEED, PARTICULARLY SINCE THIS INFORMATION IS SUBJECT TO CHANGE. ALL PRODUCT ILLUSTRATIONS AND SPECIFICATIONS ARE BASED UPON CURRENT INFORMATION AT THE TIME OF PROGRAMMING. ALTHOUGH DESCRIPTIONS ARE BELIEVED CORRECT, COMPLETE ACCURACY CANNOT BE GUARANTEED. MERCEDES-BENZ FINANCIAL SERVICES USA LLC AND ITS AFFILIATES RESERVE THE RIGHT TO MAKE CHANGES AT ANY TIME, WITHOUT NOTICE OR OBLIGATION, IN THE INFORMATION CONTAINED ON THIS SITE AND THE SERVICES, INCLUDING AND WITHOUT LIMITATION TO PRICES, FINANCING TERMS, INCENTIVE PROGRAMS, SPECIFICATIONS, EQUIPMENT, COLORS, MATERIALS AND TO CHANGE OR DISCONTINUE MODELS OR FINANCING PROGRAMS. ALL PRICES ARE BASED UPON MANUFACTURER'S SUGGESTED RETAIL PRICES (MSRP) IN UNITED STATES DOLLARS (UNLESS OTHERWISE INDICATED) AND EXCLUDE TAXES, TITLE FEES, OPTIONS AND DESTINATION CHARGES, UNLESS SPECIFICALLY INCLUDED. UNLESS OTHERWISE NOTED, ALL FINANCING TERMS ARE IN U.S. DOLLARS AND MAY EXCLUDE DEALER CHARGES AND OTHER FEES. DEALERS ARE INDEPENDENT AND ARE FREE TO SET THEIR OWN PRICES AND FINANCING TERMS; NOT ALL DEALERS PARTICIPATE IN STATED FINANCING TERMS. PLEASE SEE YOUR DEALER FOR THE LATEST INFORMATION ON ORDERING VEHICLES AND FINANCING.

MERCEDES-BENZ FINANCIAL SERVICES USA LLC MAKES NO WARRANTY OR REPRESENTATION THAT: (I) THE SITE OR ANY SERVICE WILL BE AVAILABLE OR OPERATE IN AN UNINTERRUPTED OR ERROR-FREE MANNER; (II) ERRORS OR DEFECTS WILL BE CORRECTED; OR (III) INFORMATION AVAILABLE ON OR THROUGH THE SITE IS APPROPRIATE, ACCURATE OR AVAILABLE FOR USE IN ANY PARTICULAR JURISDICTION.

THE INFORMATION PROVIDED ON THIS SITE OR THROUGH THE SERVICES IS PROVIDED "AS IS," "AS AVAILABLE," AND WITHOUT WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING (BUT NOT LIMITED TO) ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NONINFRINGEMENT. WHILE THE INFORMATION PROVIDED IS BELIEVED TO BE ACCURATE, IT MAY INCLUDE ERRORS OR INACCURACIES. THE MANUFACTURERS OF THE PRODUCTS PROVIDE ALL PRODUCT DESCRIPTIONS AND ILLUSTRATIONS OF DEALER SERVICE EQUIPMENT. ACCORDINGLY, BY USING THIS INFORMATION, YOU AGREE THAT MERCEDES-BENZ FINANCIAL SERVICES USA LLC AND ITS AFFILIATES (INCLUDING THEIR SUBSIDIARIES, AGENTS, OFFICERS, DIRECTORS, EMPLOYEES AND INSURERS) ARE NOT LIABLE FOR DAMAGES OF ANY KIND, INCLUDING (BUT NOT LIMITED TO) CONSEQUENTIAL OR SPECIAL DAMAGES RESULTING FROM YOUR USE OR ACCESS.

YOUR ACCESS AND USE OF THIS SITE AND ANY OF THE SERVICES IS AT YOUR SOLE RISK.

6. LIMITATION OF LIABILITY; LIMITATION OF DAMAGES

TO THE FULLEST EXTENT PERMITTED BY LAW, MERCEDES-BENZ FINANCIAL SERVICES USA LLC OR ANY OF ITS AFFILIATES (INCLUDING SUBSIDIARIES, AGENTS, OFFICERS, DIRECTORS, EMPLOYEES AND INSURERS) SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM) THAT ARISE OUT OF OR ARE RELATED TO THE USE OF THIS SITE OR THE ACCESS OF INFORMATION PROVIDED HEREIN OR THOUGH THE SERVICES, OR THE USE OR ACCESS OF, OR THE INABILITY TO USE OR ACCESS, THE CONTENT, MATERIALS, AND FUNCTIONS OF THIS SITE, THE SERVICES, OR ANY LINKED INTERNET SITE, EVEN IF MERCEDES-BENZ FINANCIAL SERVICES USA LLC IS EXPRESSLY ADVISED OF, OR REASONABLY COULD HAVE FORESEEN, THE POSSIBILITY OF SUCH DAMAGES, HOWEVER THEY ARISE, WHETHER IN BREACH OF CONTRACT OR IN TORT (INCLUDING NEGLIGENCE). TO THE EXTENT SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OR LIMITATION OF LIABILITY FOR DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION, OR PORTIONS OF IT, MAY NOT APPLY TO YOU.

BY YOUR USAGE OF THIS WEB SITE, YOU AGREE TO RELEASE MERCEDES-BENZ FINANCIAL SERVICES USA LLC AND ITS AFFILIATES (INCLUDING SUBSIDIARIES, AGENTS, OFFICERS, DIRECTORS, EMPLOYEES, AND INSURERS) FROM ANY CLAIMS, DEMANDS, AND DAMAGES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED TO THE USE OR ATTEMPTED USE OF THIS WEB SITE. USER HEREBY WAIVES CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES THAT: "A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor." USER ALSO WAIVES ANY PROVISION OF THE STATUTORY OR NONSTATUTORY LAW OF ANY JURISDICTION THAT IS SIMILAR IN WORDING OR EFFECT TO CALIFORNIA CIVIL CODE SECTION 1542.

TO THE EXTENT THAT THE FOREGOING LIMITATION IS, IN WHOLE OR IN PART, HELD TO BE INAPPLICABLE OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF MERCEDES-BENZ FINANCIAL SERVICES USA LLC OR ITS AFFILIATES (INCLUDING SUBSIDIARIES, AGENTS, OFFICERS, DIRECTORS, EMPLOYEES, AND INSURERS), FOR ANY REASON AND UPON ANY CAUSE OF ACTION (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE, STRICT LIABILITY, BREACH OF WARRANTY AND OTHER ACTIONS IN CONTRACT OR TORT) ARISING OUT OF OR IN ANY WAY RELATED TO THIS SITE, THE SERVICES, ANY LINKED INTERNET SITE, OR THIS TERMS OF USE, SHALL BE LIMITED TO DIRECT DAMAGES ACTUALLY INCURRED UP TO $250, UNDER ANY CIRCUMSTANCES.

7. INTERNATIONAL USERS AND CHOICE OF LAW

THIS SITE IS CONTROLLED, OPERATED, AND ADMINISTERED BY MERCEDES-BENZ FINANCIAL SERVICES USA LLC FROM ITS OFFICES WITHIN THE UNITED STATES. MERCEDES-BENZ FINANCIAL SERVICES USA LLC MAKES NO REPRESENTATION THAT MATERIALS AT THIS SITE ARE APPROPRIATE OR AVAILABLE FOR USE AT OTHER LOCATIONS OUTSIDE OF THE UNITED STATES. ACCESS TO THIS SITE AND SERVICES FROM JURISDICTIONS WHERE IT IS ILLEGAL TO DO SO IS PROHIBITED. YOU MAY NOT USE THE SITE OR SERVICES IN VIOLATION OF UNITED STATES EXPORT LAWS AND REGULATIONS. IF YOU ACCESS THIS SITE FROM A LOCATION OUTSIDE OF THE UNITED STATES, YOU ARE RESPONSIBLE FOR COMPLIANCE WITH ALL LOCAL LAWS. THIS AGREEMENT SHALL BE GOVERNED BY THE LAWS OF THE STATE OF MICHIGAN, WITHOUT GIVING EFFECT TO ITS CONFLICT OF LAWS PROVISIONS.

8. INDEMNITY

YOU AGREE TO INDEMNIFY AND HOLD MERCEDES-BENZ FINANCIAL SERVICES USA LLC AND ITS AFFILIATES HARMLESS, AND, AT MERCEDES-BENZ FINANCIAL SERVICES USA LLC REQUEST, TO DEFEND MERCEDES-BENZ FINANCIAL SERVICES USA LLC AND ITS AFFILIATES FROM AND AGAINST ANY CLAIM, DEMAND, CAUSE OF ACTION, DEBT, LOSS OR LIABILITY, INCLUDING REASONABLE ATTORNEYS' FEES, TO THE EXTENT THAT SUCH ACTION IS BASED UPON, ARISES OUT OF, OR RELATES TO: (I) YOUR USE OF (OR INABILITY TO USE) THE SITE OR SERVICES; (II) YOUR VIOLATION OF THE TERMS AND CONDITIONS OF THIS AGREEMENT; (III) THE INFRINGEMENT BY YOU, OR ANY OTHER PERSON USING YOUR PASSWORD AND ACCOUNT, OF ANY RIGHT OF ANY PERSON OR ENTITY; OR (IV) ANY OTHER ACTIVITIES OF YOURS ACCOMPLISHED USING THE SITE OR SERVICES. THIS INDEMNITY SHALL BE IN ADDITION TO AND NOT LIMITED BY ANY OTHER INDEMNITY.

9. GENERAL TERMS

IF ANY PROVISION OF THIS AGREEMENT IS FOUND BY A COURT OF COMPETENT JURISDICTION TO BE INVALID, THE PARTIES NEVERTHELESS AGREE THAT THE COURT SHOULD ENDEAVOR TO GIVE EFFECT TO THE PARTIES' INTENTIONS AS REFLECTED IN THE PROVISION, AND THAT THE OTHER PROVISIONS OF THIS AGREEMENT REMAIN IN FULL FORCE AND EFFECT. THE SECTION HEADINGS USED IN THIS AGREEMENT ARE FOR CONVENIENCE ONLY AND HAVE NO LEGAL OR CONTRACTUAL EFFECT.

10. WEB SITE PRIVACY STATEMENT

THIS WEB SITE PRIVACY STATEMENT EXPLAINS OUR PRACTICES REGARDING INFORMATION RECEIVED FROM YOU WHEN YOU VISIT OUR WEB SITE, APPLY FOR CREDIT AND USE OUR ONLINE SERVICES.

A. COLLECTION AND USE OF PERSONAL INFORMATION

IF YOU SUBMIT TO US A CREDIT OR LOAN APPLICATION, WE MAY COLLECT PERSONAL INFORMATION WE RECEIVE FROM YOU ON THE APPLICATION, INCLUDING IDENTIFYING INFORMATION SUCH AS NAME, ADDRESS, SOCIAL SECURITY NUMBER, AND ADDITIONAL INFORMATION SUCH AS INCOME. WE USE SUCH INFORMATION TO PROCESS YOUR APPLICATION.

IF YOU BECOME AN ACCOUNT HOLDER AND CHOOSE TO CREATE AN ONLINE PROFILE, WE WILL REQUEST CERTAIN IDENTIFYING INFORMATION, SUCH AS NAME, E-MAIL ADDRESS, TELEPHONE NUMBER AND PHYSICAL ADDRESS. WE MAY USE YOUR EMAIL ADDRESS TO PROVIDE YOU WITH ACCOUNT RELATED COMMUNICATIONS, MARKETING OR OTHER INFORMATION.

BY PROVIDING A TELEPHONE NUMBER ON THIS WEBSITE, YOU CONSENT AND AGREE THAT MERCEDES-BENZ FINANCIAL SERVICES USA LLC, AND ANY SUCCESSORS, AFFILIATES, AGENTS OR SERVICE PROVIDERS MAY TO THE EXTENT PROVIDED BY LAW: (I) MONITOR AND RECORD TELEPHONE CALLS CONCERNING YOUR ACCOUNT TO ASSURE QUALITY OF SERVICE OR FOR OTHER REASONS; AND (II) USE VERBAL AND ELECTRONIC MEANS TO CONTACT YOU, INCLUDING, WITHOUT LIMITATION, MANUAL CALLING METHODS, PRERECORDED OR ARTIFICIAL VOICE MESSAGES, TEXT MESSAGES AND/OR AUTOMATIC DIALING SYSTEMS. SUCH MEANS OF CONTACT MAY INCLUDE THE USE OF ANY TELEPHONE NUMBER YOU PROVIDE, NOW OR IN THE FUTURE, INCLUDING A CELLULAR PHONE OR OTHER WIRELESS DEVICE NUMBER, REGARDLESS OF WHETHER YOU INCUR CHARGES AS A RESULT.

IF YOU UTILIZE CERTAIN ONLINE SERVICES, WE MAY COLLECT INFORMATION THAT YOU PROVIDE TO ACCESS SERVICES. WE MAY ALSO COLLECT LOCATION INFORMATION. CERTAIN FUNCTIONS OF OUR ONLINE SERVICES MAY NOT BE AVAILABLE IF YOU CHOOSE NOT TO PROVIDE YOUR INFORMATION. YOUR USE OF OUR ONLINE SERVICES WILL BE YOUR CONSENT TO THE USE OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS STATEMENT.

PERSONAL INFORMATION WE COLLECT

WE COLLECT PERSONAL IDENTIFIABLE INFORMATION ("PII") ABOUT YOU IN VARIOUS WAYS, INCLUDING:

  • WHEN YOU APPLY FOR CREDIT
  • WHEN YOU ESTABLISH OR ACCESS YOUR ONLINE ACCOUNT
  • WHEN YOU VISIT OUR WEBSITE
  • WHEN IT IS PROVIDED TO US FROM THIRD PARTIES

THE CATEGORIES OF PERSONAL INFORMATION WE COLLECT INCLUDE:

  • IDENTIFICATION INFORMATION
  • DEMOGRAPHIC CHARACTERISTICS
  • COMMERCIAL INFORMATION
  • INTERNET OR OTHER SIMILAR NETWORK ACTIVITY
  • VEHICLE INFORMATION
  • AGENT/TELEPHONE VOICE RECORDINGS
  • PROFESSIONAL OR EMPLOYMENT RELATED INFORMATION

THIS INFORMATION MAY INCLUDE, BUT IS NOT LIMITED TO:

  • NAME
  • ADDRESS
  • SOCIAL SECURITY NUMBER
  • PHONE NUMBERS
  • ACCOUNT NUMBER
  • BANK OR OTHER FINANCIAL INSTITUTION ACCOUNT NUMBERS
  • EMAIL ADDRESS(ES)
  • DATE OF BIRTH
  • RESIDENTIAL INFORMATION
  • EMPLOYMENT INFORMATION
  • INCOME INFORMATION
  • INTERNET PROTOCOL (IP) ADDRESS INFORMATION AND/OR DOMAIN
  • GEO-LOCATION OF YOUR COMPUTER OR MOBILE DEVICE
  • MOBILE CARRIER AND/OR INTERNET SERVICE PROVIDER
  • OTHER INFORMATION YOU PROVIDE US TO SERVICE YOUR ACCOUNT

USING PERSONAL INFORMATION

WE MAY USE PERSONAL INFORMATION THAT WE COLLECT FOR VARIOUS FUNCTIONS, WHICH MAY INCLUDE:

  • TO PROVIDE YOU WITH SERVICES AND TO FULFILL OUR CONTRACTUAL OBLIGATIONS TO YOU;
  • TO PROCESS YOUR ONLINE CREDIT APPLICATION;
  • TO PROCESS YOUR REQUEST FOR SERVICES, SUPPORT, PRODUCTS OR INFORMATION;
  • TO COMMUNICATE WITH YOU ABOUT OUR SITE OR SERVICES, SUCH AS TO SEND YOU ACCOUNT UPDATES OR OTHER COMMUNICATIONS REGARDING YOUR ACCOUNT OR TO INFORM YOU OF ANY CHANGES TO THE SITE OR SERVICES;
  • TO IMPROVE OUR CUSTOMER SERVICE AND PRODUCTS;
  • TO PERFORM ANALYTICS AND ENHANCE THE CUSTOMER EXPERIENCE;
  • TO SEND YOU INFORMATION ABOUT PROMOTIONS OR OTHER MARKETING MATERIAL;
  • FOR SPECIFIC PURPOSES FOR WHICH YOU PROVIDE CONSENT;
  • FOR SPECIFIC PURPOSES FOR WHICH YOU PROVIDE CONSENT;
  • TO FACILITATE YOUR PARTICIPATION IN ONLINE ACTIVITIES;
  • OR FOR ANY OTHER LEGITIMATE BUSINESS PURPOSE.

B. DISCLOSURE OF PERSONAL INFORMATION

WE MAY SHARE INFORMATION WE COLLECT WITH AFFILIATED COMPANIES THAT ARE RELATED BY COMMON OWNERSHIP OR CONTROL. THESE INCLUDE MERCEDES-BENZ USA, LLC AND DAIMLER INSURANCE AGENCY LLC. WE MAY SHARE INFORMATION WE COLLECT ABOUT YOU WITH THIRD PARTIES, SUCH AS COMPANIES PERFORMING SERVICES ON OUR BEHALF TO PROVIDE THE PRODUCTS OR SERVICES YOU HAVE REQUESTED. SOME OF THESE THIRD PARTIES MAY INCLUDE THE FOLLOWING:

  • SERVICE PROVIDERS WE MAY USE THIRD PARTIES TO PROVIDE YOU WITH PRODUCTS AND SERVICES YOU REQUEST.
  • AFFILIATES FOR CUSTOMERS, WE MAY SHARE PERSONAL INFORMATION WITHIN THE MERCEDES-BENZ FAMILY OF COMPANIES FOR ANALYTICAL PURPOSES, USER PREFERENCES, AND MARKETING IN ACCORDANCE WITH OUR CUSTOMER PRIVACY NOTICES AND APPLICABLE LAW.
  • DEALERS WE MAY SHARE YOUR CREDIT APPLICATION INFORMATION WITH THE DEALER YOU SELECT DURING THE CREDIT APPLICATION PROCESS AND IN CONNECTION WITH CERTAIN OTHER TRANSACTION FOR WHICH YOU HAVE ENGAGED THE DEALER.
  • CHANGES IN CORPORATE STRUCTURE WE MAY SHARE INFORMATION IN CONNECTION WITH A MERGER, ACQUISITION, CONSOLIDATION, CHANGE OF CONTROL, OR SALE OF ALL OR A PORTION OF OUR ASSETS.
  • CONSUMER REPORTING AGENCIES WE MAY REPORT THE STATUS OF YOUR ACCOUNT WITH US TO CONSUMER REPORTING AGENCIES.
  • OTHER DISCLOSURES WE MAY ALSO DISCLOSE YOUR PERSONAL INFORMATION WHEN WE ARE REQUIRED TO DO SO BY LAW, WITH YOUR CONSENT OR WHEN WE BELIEVE THAT DISCLOSURE IS NECESSARY TO PROTECT OUR RIGHTS OR TO COMPLY WITH A JUDICIAL PROCESSING, COURT ORDER, OR LEGAL PROCESS.

WE MAY SHARE INFORMATION WE COLLECT WITH NONAFFILIATED COMPANIES THAT PERFORM MARKETING SERVICES ON OUR BEHALF OR OTHER FINANCIAL INSTITUTIONS WITH WHOM WE HAVE JOINT MARKETING AGREEMENTS. THESE INCLUDE AUTHORIZED MERCEDES-BENZ DEALERSHIPS, AND ANY INSURANCE COMPANY-MARKETING PARTNER.

WE MAY SHARE INFORMATION WITH OTHER NONAFFILIATED COMPANIES AS PERMITTED BY LAW, SUCH AS COMPANIES THAT PERFORM SERVICES ON OUR BEHALF OR IN RESPONSE TO LAW ENFORCEMENT ACTIVITY.

AS PART OF A GLOBAL COMPANY, WE MAY SHARE YOUR PERSONAL INFORMATION AMONGST OUR DAIMLER AFFILIATED COMPANIES AND BUSINESSES OR SERVICE PROVIDERS WHICH MAY BE LOCATED OUTSIDE YOUR HOME COUNTRY IN ORDER TO PROVIDE YOU WITH THE HIGHEST QUALITY OF PRODUCTS AND SERVICES.

C. CHANGES TO OUR PRIVACY STATEMENT

OUR BUSINESS AND THE LAWS THAT REGULATE US CHANGE FROM TIME TO TIME, AND WE THEREFORE RESERVE THE RIGHT TO CHANGE OUR WEB SITE PRIVACY STATEMENT. IF WE MAKE A CHANGE TO THIS POLICY, WE WILL POST THE REVISED VERSION ON THIS SITE. ANY INFORMATION THAT WE COLLECT NOW WILL BE USED CONSISTENTLY WITH THE WEB SITE PRIVACY STATEMENT IN EFFECT AT THE TIME OF USE. THIS PRIVACY STATEMENT WAS LAST UPDATED ON NOVEMBER 11, 2019.

D. SECURITY OF INFORMATION

WE MAINTAIN PHYSICAL, ELECTRONIC, AND PROCEDURAL SAFEGUARDS TO PROTECT YOUR PERSONALLY IDENTIFIABLE INFORMATION. THESE SAFEGUARDS ARE DESIGNED TO PROVIDE A LEVEL OF SECURITY APPROPRIATE FOR THE RISK ASSOCIATED WITH THE TYPE OF INFORMATION TO BE SAFEGUARDED. PLEASE BE AWARE THAT NO DATABASE, WEBSITE, OR DIGITAL APPLICATION IS GUARANTEED TO BE COMPLETELY SECURE. ADDITIONALLY, THE SECURITY OF YOUR INFORMATION ALSO DEPENDS ON THE SECURITY OF THE DEVICES AND THE INTERNET SERVICE PROVIDER NETWORK USED TO ACCESS OUR ONLINE TOOLS AND SERVICES. WE ENCOURAGE YOU TO USE CAUTION IN TRANSMITTING PERSONALLY IDENTIFIABLE INFORMATION AND WHEN USING THE INTERNET.

E. COOKIES AND LOG FILES

WE USE COOKIES AND SIMILAR TOOLS TO IDENTIFY YOUR INTERESTS AND PARTICULARLY POPULAR AREAS OF OUR WEBSITES AND USE THIS INFORMATION TO IMPROVE THE DESIGN OF OUR WEBSITE AND MAKE THEM EVEN MORE USER FRIENDLY. FOR THE SAME PURPOSES, WE USE GOOGLE ANALYTICS; COOKIES MAY ALSO BE THERE.

A COOKIE IS A SMALL DATA FILE SENT BY A WEB SITE TO A COMPUTER'S HARD DRIVE THROUGH A WEB BROWSER THAT ENABLES THE SITE TO RECOGNIZE A VISITOR'S WEB BROWSER AND TO RECORD ACTIVITIES ON THE WEB SITE. WE USE COOKIES TO RECOGNIZE THE LOGIN INFORMATION OF ACCOUNT HOLDERS WHEN THEY RETURN TO OUR SITE. WE ALSO USE COOKIES TO RECOGNIZE VISITORS TO OUR SITE WHEN THEY VISIT CERTAIN OTHER WEB SITES TO TAILOR ADVERTISEMENTS THAT WE BELIEVE WOULD BE OF INTEREST TO THESE VISITORS. BY USING OUR WEBSITE, YOU AGREE TO THE USE OF COOKIES.

YOU CAN ALSO VISIT OUR WEBSITE WITHOUT CONSENTING TO THE USE OF COOKIES. THIS MEANS THAT YOU CAN REFUSE SUCH USE AND DELETE COOKIES AT ANY TIME BY MAKING THE APPROPRIATE SETTINGS ON YOUR DEVICE. THIS IS DONE AS FOLLOWS:

  1. MOST BROWSERS ARE PRE-SET TO AUTOMATICALLY ACCEPT COOKIES. YOU CAN CHANGE THIS SETTING BY ACTIVATING THE SETTING "DO NOT ACCEPT COOKIES" IN YOUR BROWSER.
  2. YOU CAN DELETE EXISTING COOKIES AT ANY TIME. YOU CAN FIND OUT HOW THIS WORKS IN DETAIL IN THE INSTRUCTIONS OF YOUR BROWSER OR DEVICE MANUFACTURER.
  3. THE REJECTION OR DELETION OF COOKIES IS LINKED TO THE SPECIFIC DEVICE USED AND TO THE BROWSER USED IN EACH CASE. YOU MUST THEREFORE REJECT OR DELETE THE COOKIES SEPARATELY FOR EACH OF YOUR DEVICES AND, IF YOU USE SEVERAL BROWSERS, ALSO FOR EACH BROWSER.

IF YOU DECIDE AGAINST THE USE OF COOKIES, IT IS POSSIBLE THAT NOT ALL FUNCTIONS OF OUR WEBSITES WILL BE AVAILABLE TO YOU OR THAT INDIVIDUAL FUNCTIONS ARE ONLY AVAILABLE TO YOU TO A LIMITED EXTENT.

WE COLLECT INFORMATION ABOUT ALL VISITORS TO THIS WEBSITE IN LOG FILES. THE INFORMATION INSIDE THE LOG FILES INCLUDES, BUT IS NOT LIMITED TO, INTERNET PROTOCOL ( IP ) ADDRESSES, TYPE OF BROWSER, INTERNET SERVICE PROVIDER ( ISP ), OPERATING SYSTEM, BROWSER LANGUAGE, DATE/TIME STAMP, TIME SPENT ON PAGE AND OTHER SIMILAR INFORMATION THAT IS USED IN AN AGGREGATE BASIS TO ANALYZE TRENDS AND MAKE IMPROVEMENTS TO THE SITE. WE DO NOT ASSOCIATE IP ADDRESSES AND OTHER SUCH INFORMATION TO CUSTOMER PERSONAL INFORMATION. WE DO NOT RESPOND TO BROWSER "DO NOT TRACK" SIGNALS AT THIS TIME.

F. NOTICE OF RIGHTS TO CALIFORNIA RESIDENTS

CALIFORNIA RESIDENTS

AS A CALIFORNIA RESIDENT, YOU HAVE CERTAIN RIGHTS WHEN IT COMES TO YOUR PERSONAL INFORMATION. THIS INCLUDES THE RIGHT TO REQUEST THAT A BUSINESS DISCLOSE THE PERSONAL INFORMATION IT COLLECTS, USES, DISCLOSES, AND SELLS. WE COLLECT THE FOLLOWING CATEGORIES OF CONSUMER INFORMATION:

IDENTIFICATION INFORMATION

THIS INFORMATION IS COLLECTED WHEN YOU APPLY FOR CREDIT, ESTABLISH OR ACCESS YOUR ONLINE ACCOUNT, VISIT OUR WEBSITE OR WHEN IT IS PROVIDED TO US FROM THIRD PARTIES. THIS INFORMATION IS COLLECTED FOR THE BUSINESS PURPOSES OF IDENTIFYING YOU AND EVALUATING YOUR CREDITWORTHINESS, AND TO PROVIDE YOU WITH A FINANCIAL PRODUCT OR SERVICE RELATIVE TO OUR BUSINESS RELATIONSHIP WITH YOU. THIS INFORMATION MAY BE SHARED WITH AFFILIATES, SERVICE PROVIDERS, DEALERS, AND CONSUMER REPORTING AGENCIES TO FULFILL OUR LEGAL REQUIREMENTS AND OUR CONTRACTUAL OBLIGATIONS WITH YOU.

DEMOGRAPHIC CHARACTERISTICS

THIS INFORMATION IS COLLECTED WHEN YOU APPLY FOR CREDIT, ESTABLISH OR ACCESS YOUR ONLINE ACCOUNT, VISIT OUR WEBSITE OR WHEN IT IS PROVIDED TO US FROM THIRD PARTIES. THIS INFORMATION IS COLLECTED FOR THE BUSINESS PURPOSES OF IDENTIFYING YOU AND EVALUATING YOUR CREDITWORTHINESS, AND TO PROVIDE YOU WITH A FINANCIAL PRODUCT OR SERVICE RELATIVE TO OUR BUSINESS RELATIONSHIP WITH YOU. THIS INFORMATION MAY BE SHARED WITH AFFILIATES, SERVICE PROVIDERS, DEALERS, AND CONSUMER REPORTING AGENCIES TO FULFILL OUR LEGAL REQUIREMENTS AND OUR CONTRACTUAL OBLIGATIONS WITH YOU.

COMMERCIAL INFORMATION

THIS INFORMATION IS COLLECTED WHEN YOU APPLY FOR CREDIT, ESTABLISH OR ACCESS YOUR ONLINE ACCOUNT, VISIT OUR WEBSITE OR WHEN IT IS PROVIDED TO US FROM THIRD PARTIES. THIS INFORMATION IS COLLECTED FOR THE BUSINESS PURPOSES OF IDENTIFYING YOU AND EVALUATING YOUR CREDITWORTHINESS, AND TO PROVIDE YOU WITH A FINANCIAL PRODUCT OR SERVICE RELATIVE TO OUR BUSINESS RELATIONSHIP WITH YOU. THIS INFORMATION MAY BE SHARED WITH AFFILIATES, SERVICE PROVIDERS, AND CONSUMER REPORTING AGENCIES TO FULFILL OUR LEGAL REQUIREMENTS AND OUR CONTRACTUAL OBLIGATIONS WITH YOU.

INTERNET OR OTHER SIMILAR NETWORK ACTIVITY

THIS INFORMATION IS COLLECTED WHEN YOU APPLY FOR CREDIT ONLINE, ESTABLISH OR ACCESS YOUR ONLINE ACCOUNT, VISIT OUR WEBSITE OR WHEN IT IS PROVIDED TO US FROM THIRD PARTIES. THIS INFORMATION IS COLLECTED FOR THE BUSINESS PURPOSES OF IDENTIFYING YOU AND TO PROVIDE YOU WITH A FINANCIAL PRODUCT OR SERVICE RELATIVE TO OUR BUSINESS RELATIONSHIP WITH YOU. THIS INFORMATION MAY BE SHARED WITH AFFILIATES AND SERVICE PROVIDERS IN ORDER TO FULFILL OUR LEGAL REQUIREMENTS AND OUR CONTRACTUAL OBLIGATIONS WITH YOU.

VEHICLE INFORMATION

THIS INFORMATION IS COLLECTED WHEN YOU ESTABLISH OR UPDATE AN ACCOUNT WITH US, ESTABLISH YOUR ONLINE ACCOUNT WITH US, OR WHEN IT IS PROVIDED TO US FROM THIRD PARTIES. THIS INFORMATION IS COLLECTED FOR THE BUSINESS PURPOSES OF IDENTIFYING YOU, TO PROVIDE YOU WITH A FINANCIAL PRODUCT OR SERVICE, AND TO CARRY OUT THE TERMS OF OUR CONTRACTS RELATIVE TO OUR BUSINESS RELATIONSHIP WITH YOU. THIS INFORMATION MAY BE SHARED WITH AFFILIATES, SERVICE PROVIDERS, AND DEALERS, TO FULFILL OUR LEGAL REQUIREMENTS AND OUR CONTRACTUAL OBLIGATIONS WITH YOU.

AGENT/TELEPHONE VOICE RECORDINGS

THIS INFORMATION IS COLLECTED WHEN YOU CONTACT OUR CUSTOMER CARE CENTER, FOR THE PURPOSES OF IDENTIFYING AND SERVICING YOUR ACCOUNT AND TO PROVIDE YOU WITH A FINANCIAL PRODUCT OR SERVICE IN RELATION TO OUR BUSINESS RELATIONSHIP WITH YOU. THIS INFORMATION MAY BE SHARED WITH AFFILIATES, AND SERVICE PROVIDERS IN ORDER TO FULFILL OUR LEGAL REQUIREMENTS AND CONTRACTUAL OBLIGATIONS WITH YOU.

PROFESSIONAL OR EMPLOYMENT RELATED INFORMATION

THIS INFORMATION IS COLLECTED WHEN YOU APPLY FOR CREDIT, UPDATE YOUR ACCOUNT WITH US, OR WHEN IT IS PROVIDED TO US FROM THIRD PARTIES. THIS INFORMATION IS COLLECTED FOR THE BUSINESS PURPOSES OF IDENTIFYING YOU AND EVALUATING YOUR CREDITWORTHINESS, AND TO PROVIDE YOU WITH A FINANCIAL PRODUCT OR SERVICE RELATIVE TO OUR BUSINESS RELATIONSHIP WITH YOU. THIS INFORMATION MAY BE SHARED WITH AFFILIATES, AND SERVICE PROVIDERS, TO FULFILL OUR LEGAL REQUIREMENTS AND OUR CONTRACTUAL OBLIGATIONS WITH YOU.

WE DO NOT SELL THE INFORMATION OF OUR CONSUMERS AND ONLY SHARE IT FOR THE BUSINESS PURPOSES OUTLINED ABOVE.

YOUR RIGHTS INCLUDE THE ABILITY TO SUBMIT TO US A VERIFIED CONSUMER REQUEST FOR:

  • THE CATEGORIES OF PERSONAL INFORMATION WE COLLECT ABOUT YOU
  • THE CATEGORIES OF SOURCES FROM WHICH YOUR PERSONAL INFORMATION IS COLLECTED
  • THE BUSINESS PURPOSE FOR THE COLLECTION OF YOUR PERSONAL INFORMATION
  • THE CATEGORIES OF THIRD PARTIES WITH WHOM WE SHARE YOUR PERSONAL INFORMATION
  • THE SPECIFIC PIECES OF PERSONAL INFORMATION THAT WE COLLECT ABOUT YOU (COLLECTIVELY, THE ABOVE CONSTITUTES YOUR "RIGHT TO KNOW"), OR
  • DELETION OF YOUR PERSONAL INFORMATION, SUBJECT TO CERTAIN EXEMPTIONS.

OUR PRACTICES WITH REGARD TO YOUR INFORMATION ARE DISCLOSED TO YOU IN THIS STATEMENT, AS WELL AS ANY OTHER POINT YOUR PERSONAL INFORMATION IS COLLECTED AND CAN BE REFERRED TO ON OUR WEBSITE. YOU MAY SUBMIT A VERIFIED REQUEST TO KNOW OR DELETE YOUR PERSONAL INFORMATION TO US ONLINE THROUGH THIS LINK › California Consumer Privacy Act IN OUR PRIVACY POLICY OR DIRECTLY ON OUR WEBSITE. YOU MAY ALSO SUBMIT YOUR REQUEST THROUGH OUR DEDICATED CCPA AGENT LINE AT (866) 429-3646. THEY ARE AVAILABLE TO ANSWER QUESTIONS OR CONCERNS REGARDING OUR PRIVACY PRACTICES AND POLICIES OR ABOUT HOW TO SUBMIT A REQUEST.

IN ORDER TO PROCESS YOUR REQUEST, WE REQUIRE THAT YOU SUBMIT CERTAIN INFORMATION VERIFYING YOUR IDENTITY. THIS VERIFIED CONSUMER REQUEST INCLUDES PROVIDING US WITH YOUR NAME, ADDRESS, E-MAIL, TELEPHONE NUMBER, LAST FOUR DIGITS OF YOUR SOCIAL SECURITY OR TAX IDENTIFICATION NUMBER, AND IDENTIFYING YOUR CONSUMER RELATIONSHIP WITH US. WE ALSO ASK FOR YOUR ACCOUNT NUMBER, IF KNOWN. UPON SUBMITTING A REQUEST, WE WILL VERIFY YOUR IDENTITY INFORMATION AMONGST OUR BUSINESS RECORDS AND SEND YOU A RESPONSE. WE WILL PROCESS YOUR REQUEST WITHIN 45 DAYS. IF WE NEED ADDITIONAL TIME TO PROCESS YOUR REQUEST, WE WILL PROVIDE YOU NOTICE OF THIS WITHIN THE ORIGINAL 45 DAY TIME PERIOD, AND RESPOND WITHIN 90 DAYS OF RECEIPT OF YOUR REQUEST. YOU WILL RECEIVE A RESPONSE FROM US IN A READILY USEABLE FORMAT. IF WE ARE UNABLE TO VERIFY YOU AMONGST OUR RECORDS, WE WILL CONTACT YOU. YOU HAVE THE RIGHT TO MAKE THESE REQUESTS AND NOT RECEIVE DISCRIMINATORY TREATMENT FOR THE EXERCISE OF THE PRIVACY RIGHTS CONFERRED TO YOU BY THE California Consumer Privacy Act.

AUTHORIZED AGENTS ACTING AS AN ATTORNEY, PURSUANT TO POWER OF ATTORNEY, OR WITH AUTHORIZATION PURSUANT TO THE CALIFORNIA PROBATE CODE MAY SUBMIT PROOF OF THEIR AUTHORIZATION AND SUBMIT REQUESTS THROUGH OUR DEDICATED CCPA AGENT LINE.

11. USE OF WEB SITE

WE INTEND THIS SITE FOR USE ONLY BY ADULTS WHO ARE 18 YEARS OF AGE OR OLDER. IF YOU ARE NOT 18 YEARS OF AGE OR OLDER, PLEASE DO NOT SUBMIT ANY INFORMATION TO MERCEDES-BENZ FINANCIAL SERVICES USA LLC.